Your first purchase? Enjoy a $20 welcome gift! use code "welcome" at checkout

Questions & Answers


Q: WHAT WILL I RECEIVE AFTER I’VE DONE ORDERING?

A: When you’ll complete your order you will receive confirmation to your email
address, After a few days (up to 5) when your personalized figure is
finished,You will receive 2 HR files (high resolution) to your email address,
with background and without background Which include your character and
the design you chose.


Q: HOW MANY DAYS DOES IT TAKE TO PRODUCE THE DRAWING?

A: This is a custom manual illustration, handmade and personalized, and not
some “automatic process”, because of that, the arrival time of the illustration
digital can take up to 5 days, if you chose the delivery option, the arrival
time depends on your place of residence and according to the shipment
terms.



Q: I’M INTERESTED IN MORE THAN 2 CHARACTERS IN 1 ARTWORK,
WHAT SHOULD I DO?

A: Please contact me here


Q: I WANT TO ADD TEXT BEYOND WHAT EXISTS IN THE TEMPLATE I
CHOSE, HOW CAN I DO IT?

A: It is not recommended to add a lot of text beyond what is shown in the
example. If you choose to do so, I’ll try to design the text nicely and If I’ll
have a problem with it, I’ll contact you via email address.

Q: HOW CAN I TELL IF MY PHOTOS ARE GOOD?

A: You should read the instructions for uploading images, in case your photos are not clear enough or to pixilated, I’ll contact you via email to get better images.